BagIt Shipping Policy

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Customized or bulk orders may require additional time; customers will be notified.

Delivery Options

• Standard Shipping (South Africa): 10–21 business days. (Locally sourced products may take 7 - 10 business days)

• International Shipping: 21–30 business days, depending on destination and customs clearance.  Any import taxes and costs will be for the customers account.

• Shipping times may vary due to products which are locally or internationally sourced

Shipping Costs

• Calculated at checkout based on weight, size, and destination.

Tracking

• Once dispatched, you’ll receive a tracking number via email.

• Customers can monitor delivery progress through the courier’s website.

Delays

• BagIt is not responsible for delays caused by couriers, customs, or unforeseen events (e.g., strikes, weather).

• We’ll assist in tracking and resolving issues where possible.

Failed Deliveries

• If a package is returned due to incorrect address or failed delivery attempts, customers are responsible for reshipping costs.

Contact

For shipping inquiries, reach out to BagIt Customer Care:

• Email: lukasstaankamp@gmail.com